Custom State button is not displayed in a Review in RSA Governance & Lifecycle

[#1]

Article Number

000068141

Applies To

This is a known issue in the following versions:

• SecurID Governance & Lifecycle 7.5.2 P05
• SecurID Governance & Lifecycle 7.5.2 P06

Issue

Account and User Access Reviews generated with Custom State buttons (enabled from the States tab) do not show the Custom buttons in the Review.

Image description

Cause

An improvement in the Role Review process (ability to "Maintain" roles from the Role Review main page without the need to go through every specific role's internal detail) inadvertently affected Custom States in other Review types.

Resolution

This is resolved in the following version:

• SecurID Governance & Lifecycle 7.5.2 P07

Workaround

If you are unable to apply the version/patch where this issue is fixed, please contact RSA Customer Support and quote this KB article to obtain the following hotfix for applying on the affected version/patch (7.5.2 P05 or P06):

• SecurID Governance & Lifecycle 7.5.2 P06 HF01