Decision node selecting wrong fulfilment workflow in RSA Governance & Lifecycle

[#1]

Article Number

000068098

Applies To

• RSA Identity Governance & Lifecycle 7.5.2 GA
• RSA Identity Governance & Lifecycle 7.5.0 GA
• RSA Identity Governance & Lifecycle 7.2.1 P04
• RSA Identity Governance & Lifecycle 7.2.0 P08

Issue

If a decision node is used to select between two fulfillment phase nodes the workflow incorrectly chooses both fulfilment phase nodes.   Customers may report this simply as the wrong fulfillment process being used. 

Image description

Cause

This issue was caused inadvertently when adding a feature to revert change requests sorted by account. 

Resolution

This issue is resolved in the following versions 

• RSA Identity Governance & Lifecycle 7.5.2 P04
• RSA Identity Governance & Lifecycle 7.5.0 P08
• RSA Identity Governance & Lifecycle 7.2.1 P12

Workaround

The work around for this issue is to avoid having two downstream fulfilment nodes in the workflow.  Change one of the nodes to another node such as a subprocess node and then make the second fulfilment node a child of the subprocess workflow.