Form variables not displaying under "Additional Information" on request in RSA Identity Governance & Lifecycle

[#1]

Article Number

000039348

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.x, 7.2.x
 

Issue

Some form submission variables do not show up on the request form in the Additional Information section. For example, a form variable with the name Avform_MyRequestForm1 does not display. 

Image description

Cause

This is functioning as designed.  

Form variables that are prefaced with the name avform are not displayed in the Additional Information section of the form. Variable names starting with the text avform are reserved for RSA internal variables and these are not displayed. 

Resolution

This will be resolved in a future version of the product which will display warning messages when attempting to save the form. 

The following warning message is displayed when attempting to save form variable that begins with the name avform.

Variable Name names cannot start with avform.

In addition, form names cannot begin with the name avforrm.

Form names cannot start with avform.

 

Workaround

Rename form variables so that they do not start with the name avform.

Note that the fix prevents new forms from being created with names starting with avform, but existing legacy forms with these names are not converted and must be changed manually.