How to Start/Stop/Access Oracle Enterprise Manager (OEM) in RSA Identity Governance & Lifecycle 7.x

[#1]

Article Number

000028163

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Product/Service Type: Hardware Appliance, Software Bundle
RSA Version/Condition: 7.x
Platform (Other): Oracle 12.x, Oracle 19C

Issue

Oracle Enterprise Manager (OEM) is a web-based Oracle tool that is used to manage and troubleshoot the Oracle database. Starting with RSA Identity Governance & Lifecycle 7.x, Oracle Enterprise Manager Database Express is distributed with the RSA-provided Oracle database software. This article describes how to check the status of OEM, how to start and stop OEM, and how to access OEM from a browser on an appliance. For a customer-supplied database, please contact the DBA.

Resolution

Oracle Enterprise Manager is typically accessed on port 1158 using the URL: https://<server-hostname>:1158/em/login.
 

STATUS

To check the status of OEM, as the oracle user run:

$ acm statusoem

If OEM is running, messages similar to the following will be displayed:

$ acm statusoem
Oracle Enterprise Manager Express is currently running and is listening
on port 1158, URL: https://<server-hostname>:1158/em/login

If OEM is not running, the following message will be displayed:

$ acm statusoem
Oracle Enterprise Manager Express is not running

START

To start OEM, as the oracle user run:

$ acm startoem

If OEM starts, messages similar to the following will be displayed:

$ acm statusoem
Oracle Enterprise Manager Express has successfully started and is listening
on port 1158, URL: https://<server-hostname>:1158/em/login

If OEM fails to start, check that port 1158 is open:

Firewall config: Check /etc/sysconfig/iptables
Port listening: Check with netstat -ltn

 

STOP

To stop OEM, as the oracle user run:

$ acm stopoem

The following message will be displayed:

$ acm stopoem
Oracle Enterprise Manager Express has stopped

 

ACCESS

1. To access OEM, enter the following URL into a browser window:

https://<server-hostname>:1158/em/login

In this example, server-hostname is the name of the machine on which OEM is running.

To view the name of the URL, view the output from the acm statusoem or acm startoem command.

NOTE: OEM for Oracle 12.x requires Adobe Flash Player.  Adobe Flash Player must be enabled and supported on the browser accessing OEM for Oracle 12.  However, effective January 12, 2021, the Flash content is blocked from running in Flash Player due to the End-Of-Life (EOL) of Adobe Flash Player (see https://www.adobe.com/products/flashplayer/end-of-life.html). OEM for Oracle 19C, supported as of RSA Identity Governance & Lifecycle 7.5.0, does not require Adobe Flash Player.

2. Log in as user SYS:

  Image description