Article Number
000028833
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: All
Issue
Is there a way to remove a patch or hotfix from RSA Identity Governance & Lifecycle?
NOTE: Before applying an RSA Identity Governance & Lifecycle patch or hotfix, make sure you have a good backup of the database and any customizations. For more information on backing up the database, see RSA Knowledge Base Article 000038174 -- How to perform a database backup (export) and a database restore (import) in RSA Identity Governance & Lifecycle.
Resolution
There is no supported or approved method to remove a patch or hotfix from RSA Identity Governance & Lifecycle. In this situation a re-installation is required.
High-level steps to restore a system to a lower version or patch level:
- Uninstall RSA Identity Governance & Lifecycle.
- Install the base version of RSA Identity Governance & Lifecycle.
- Install the last known acceptable RSA Identity Governance & Lifecycle patch.
- Restore the last known good backup of the database that was made prior to the upgrade.
- Let the migration of the database complete.
- Re-apply any customizations using customizeACM.sh. For more information on the customizeACM.sh utility, see RSA Knowledge Base Article 000038700 -- How to customize the application using customizeACM.sh in RSA Identity Governance & Lifecycle.
