Local Entitlements do not show in the Total Entitlement column under Directories/Applications in RSA Identity Governance & Lifecycle

[#1]

Article Number

000038888

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
 

Issue

Entitlements added to a Local Directory or Application are not reflected in the Directory/Application Total Entitlements column under Resources > Directories/Applications > Total Entitlements column.


EXAMPLE
 

In the example, below an Application called Local Application has two local entitlements: ENT_LOCAL:TEST and ENT_LOCAL:TEST2. 

 

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Note the Total Entitlements value displays as null under the Resources > Applications > Local Application > Total Entitlements column. The value should be 2. This is true regardless of the number of Local Entitlements added to the Directory/Application.

 

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Cause

This is a known issue reported in engineering ticket ACM-103676.
 

Resolution

This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
 

Workaround

Currently there is no known workaround for this issue.