Partial failure in creating change requests with Java NPE error in RSA Governance & Lifecycle

[#1]

Article Number

000068023

Applies To

• SecurID Governance & Lifecycle 7.5.2 P03, P04
• RSA Identity Governance & Lifecycle 7.5.0 P07, P08
• RSA Identity Governance & Lifecycle 7.2.1 P10, P11, P12

Issue

Change requests fail to be created from different sources as Reviews, Rules, and Roles with an error similar to the following showing in aveksaServer.log:

07/17/2022 21:52:35.097 ERROR (CR-Creation-8) [com.aveksa.server.core.concurrent.ConcurrentUtils] Task encountered an error.
com.aveksa.server.core.AdminServiceException: java.lang.NullPointerException
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequest(ChangeRequestCreationHandler.java:327)
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequests(ChangeRequestCreationHandler.java:223)
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequests(ChangeRequestCreationHandler.java:107)
    at com.aveksa.server.core.cr.concurrent.CRCreationTask.call(CRCreationTask.java:39)
    at com.aveksa.server.core.cr.concurrent.CRCreationTask.call(CRCreationTask.java:19)
    at java.util.concurrent.FutureTask.run(FutureTask.java:277)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    at java.lang.Thread.run(Thread.java:820)
Caused by: java.lang.NullPointerException
    at com.aveksa.server.core.cr.UserToAccountBasedCriTranslator.convertToAccountBasedRemoveChangeItem(UserToAccountBasedCriTranslator.java:310)
    at com.aveksa.server.core.cr.UserToAccountBasedCriTranslator.convertToAccountBasedChangeItems(UserToAccountBasedCriTranslator.java:576)
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequest(ChangeRequestCreationHandler.java:292)
    ... 8 more

 

Resolution

This issue is resolved in the following versions/patches:

• SecurID Governance & Lifecycle 7.5.2 P05
• RSA Identity Governance & Lifecycle 7.5.0 P09
• RSA Identity Governance & Lifecycle 7.2.1 P13

Workaround

Contact RSA Customer Support if you cannot apply this fix.