RSA Identity Governance and Lifecycle 7.0.2 displays error communicating with server when saving workflows having more than 25 nodes

[#1]

Article Number

000035287

Applies To

RSA Product Set: RSA Identity Governance and Lifecycle 
RSA Version/Condition: 7.0.2, 7.0.2 P01, 7.0.2 P01HF01

Issue

The error occurs when either:

1. Saving a workflow that contains more than 25 nodes, or
2. Switching between nodes in a workflow that has more than 25 nodes. 

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The following errors can be seen in the Server.log:

2017-06-08 08:16:33,975 ERROR [org.grails.web.errors.GrailsExceptionResolver] (default task-23) IOException occurred when processing
 request: [PUT] /aveksaWFArchitect/processes/checkNodeSyntax/ UT000020: Connection terminated as request was larger than 128000. Stacktrace follows:: java.io.IOException: UT000020:

Cause

The size of the workflow exceeds the default value. This is a known issue and is reported in engineering ticket ACM-75206. 

Resolution

Engineering is working to put the workaround into a standard build. It is expected to be handled in a future patch.

Workaround

To fix this issue, the file called 'application.yml' inside the aveksaWFArchitect.ear needs to be modified and redeployed.
 

1. Download the aveksaWFArchitect.ear from /tmp/aveksa/staging directory or from the patch directory if you have installed 7.0.2 into a new directory. By using a new directory, the original ear will be left untouched (in effect, backed-up.)

   $ cd /home/oracle
   $ mkdir unpack
   $ cp /home/oracle/Aveksa_7.0.2_P01HF01/aveksaWFArchitect.ear/aveksaWFArchitect.ear unpack
   $ cd unpack
   $ mkdir ear
   $ cd ear
   $ jar xvf ../aveksaWFArchitect.ear
   $ mkdir war
   $ cd war
   $ jar xvf ../aveksaWFArchitect.war
   $ vi WEB-INF/classes/application.yml

2. Add the following content in the application.yml file, as shown in the screen shot below:

upload:
        maxFileSize: 2000000
        maxRequestSize: 2000000

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$ cd ..
$ jar cvf aveksaWFArchitect.war -C war .
$ rm -Rf war
$ cd ..
$ jar cvf aveksaWFArchitect.ear -C ear .
$ rm -Rf ear

3. Deploy the new aveksaWFArchitecitect.ear:

 $ /home/oracle/wildfly/bin/jboss-cli.sh -c --command="deploy /home/oracle/unpack/aveksaWFArchitect.ear --force"

4. Restart ACM:

acm restart

5. Login and modify the workflow(s) which had the issue.
6. You will see a syntax warning, which is the expected behavior. Click Yes.

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7. The workflow should save successfully.

Notes

Please contact RSA support if you are still facing the issue after following the above steps.