Article Number
000035353
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.1
Issue
The Provisioning - Termination rule is not generating change requests to revoke entitlements when both
Is Deleted and
Is Terminated are set to true in RSA Identity Governance and Lifecycle.
For example,
- Create a Provisioning Termination rule to revoke entitlements.
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- Pick any user who has entitlements under the User > Access tab.
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- Delete the user from the system.
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- Process the Provisioning Termination rule and we can see there are no change requests created for that user.
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- Check the access of the user under the User - Access tab and we can see the entitlements are removed from the user.
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Cause
This is a known issue reported in ACM-70087 where Identity Data Collectors mark all entitlements belonging to the deleted user as deleted.
Resolution
Upgrading to V7.0.1 P04 or V7.0.2 P02 will fix this issue.