RSA Identity Governance & Lifecycle fail to initialize with error DuplicateNameException: Aveksa ADC

[#1]

Article Number

000067945

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.x

Issue

RSA Identity Governance & Lifecycle fails to initialize showing the below error on the GUI
Image description And the following error is showing in the aveksaServer.log

08/24/2022 11:02:31.682 ERROR (ServerService Thread Pool -- 107) [com.aveksa.server.authorization.XXAuthorizationServiceProvider] 
com.aveksa.server.core.DuplicateNameException: Aveksa ADC
	at com.aveksa.server.core.AdminServiceProvider.createAccountDataCollector(AdminServiceProvider.java:1813)
	at com.aveksa.server.authorization.XXAuthorizationServiceProvider.createSecurityADC(XXAuthorizationServiceProvider.java:884)
	at com.aveksa.server.authorization.XXAuthorizationServiceProvider.init(XXAuthorizationServiceProvider.java:402)
	at com.aveksa.server.runtime.AveksaSystem.doStartupForNonStandaloneServer(AveksaSystem.java:690)
	at com.aveksa.server.runtime.AveksaSystem.initialize(AveksaSystem.java:538)
	at com.aveksa.init.Startup.init(Startup.java:52)
	at com.aveksa.gui.core.ACMFramework.init(ACMFramework.java:95)
	at com.aveksa.gui.core.ACMFramework.initInstance(ACMFramework.java:84)
	at com.aveksa.init.InitServlet.init(InitServlet.java:42)

08/24/2022 11:02:31.685 FATAL (ServerService Thread Pool -- 107) [com.aveksa.server.runtime.AveksaSystem] 

****************************************

Initialization has failed!

Unable to initialize security model. com.aveksa.server.core.DuplicateNameException: Aveksa ADC
The aveksa security application must be initialized first by the System Operations Node(SON).
See documentation regarding server nodes and deployment. 

****************************************

 

Cause

The failure occurs when a new Account Collector or Entitlement Collector is created and mapped to the Aveksa Application.   

The Aveksa Application Account and Entitlement Collectors are created automatically by the system and cannot be created, edited or deleted. 

Image description

Resolution

This will be resolved in a future version or patch that will prevent creating new collectors for the Aveksa application.
 

Workaround

Please contact RSA Support and mention the KB article number for assistance with resolving the issue.  The Support team can provide a workaround to resolve the issue.