RSA Identity Governance & Lifecycle request form does not populate Entitlement selector correctly

[#1]

Article Number

000036851

Applies To

RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2 P05, 7.1.0 P01

Issue

RSA identity Governance & Lifecycle custom request forms that use an Entitlement Rule based on a form field or drop down fail to populate the Entitlement selection list correctly.  The form will display with an empty entitlement selection box with 0 total items. 
 

0 groups (0 total items)

 

Image description

This affects the following Form Control Type(s):

• Entitlement Table,
• Entitlement Table (non-Visual), and
• Entitlement Table with Actions

Where content is dynamically generated dependent on the value selected in a different form variable avform.*

Image description

If the user presses Next and then Back, the form may be refreshed correctly. 

Cause

This is a known issue in the following patches:

• RSA Identity Governance & Lifecycle 7.0.2 P05
• RSA Identity Governance &d Lifecycle 7.1.0 P01 (note the current shipping version of 7.1.0 is 7.1.0 P01)

 

Resolution

This issue is resolved in the following patches:
 

• RSA Identity Governance & Lifecycle 7.0.2 P03
• RSA Identity Governance & Lifecycle 7.1.0 P03
• RSA Identity Governance & Lifecycle 7.1.1

Workaround

There is no known workaround for this issue. 

Notes

Workaround will affect forms that were working correctly on previous versions of the product.