RSA IGL Recipes: Chart - Review Results - Reviewer Summary

[#1]

RSA IGL Version: V 7.2.x

Modules: Governance

Product Area: Charts, Multiple Series - Dynamic (Applied to Review Results Object Dashboard)

Associated Dashboard: https://community.rsa.com/docs/DOC-115123 

Time to apply: ~20 minutes

Summary

This chart provides key information about the reviewers who have the most outstanding items left to be completed. It is a dynamic chart.

The goal of this chart is to understand which reviewers might need some help/focus, to get the review completed. 

The chart can be used by Review owners or the admin team to better understand which users to contact and support during the review process. 

This chart will only work when it is applied dynamically to the Review Results object dashboard.

Other useful links

• https://community.rsa.com/docs/DOC-115100 
• https://community.rsa.com/community/products/governance-and-lifecycle/exchange/recipes/blog/2019/11/06/reports-charts-dashboards-what-are-they-and-how-can-you-build-them 
• Other Dashboards: Click here for more Dashboards 

Example Image (Click to enlarge)

Key Notes

• This chart/report/dashboard is supplied "as is" - any modification of this item is done at your own risk. 
• If you have issues applying this chart/report/dashboard, please comment below for help, DO NOT contact the RSA Support team.
• If you would like more assistance with this chart/report/dashboard or for help in creating other chart/report/dashboards, then RSA Professional Services (RSA PS) is available to help.
  • Please contact your RSA Account Manager or local RSA Sales Rep or reply below for further assistance.

Details

This chart will show the top 10 reviewers, with the highest number of review items outstanding, which still need to be completed. 

The chart shows both how many items the reviewer has completed already (if any) and their total amount still outstanding. 

Chart Dynamic Values

The following value needs to be used when creating the chart, however the value will update dyncamilly when used within the dashboard.

• TargetObjectID: This is used dynamically within the review itself, the value will automatically be updated, whenever you view a new review result. When viewing the chart, you need to give it some value, so it can work against something. Please go to a review you have and find its "OID". Use this value in the TargetObjectID, so the chart has something to use. 

How to find an Example Target Object ID:
Go to Review/Results
Select any review (pick one that has been worked on, so there are some results)
Once the review is open, look at the URL.
The value you want is found just after "OID=" and then before the "&"
In this example, the value we want is 25

Chart SQL

First test this in your query tool (SQLDeveloper, Toad etc..)

(
    select
        pU.First_name || ' ' || pU.Last_name as Reviewer_Name,
        t1.Outstanding_Items,
        t1.Completed_Items
    from
        (
            select 
                Tcov.COVERING_USER_ID,
                COUNT(1) as Total_to_Review,
                COUNT(1) - COUNT(decode(IS_REVIEWED , 'False', NULL, 1)) AS Outstanding_Items,
                COUNT(1) - COUNT(decode(IS_REVIEWED , 'True', NULL, 1)) AS Completed_Items
            from avuser.pv_review_component Tcomp
            join avuser.pv_review_coverage Tcov  
                on Tcomp.id = Tcov.REVIEW_COMPONENT_ID 
            where Tcov.role_type = 'Reviewer'
                and review_id=:TargetObjectID
            group by REVIEW_ID, COVERING_USER_ID 
   order by 3 desc
   fetch first 10 rows only
        ) t1
        Left join avuser.pv_users pU
            on pU.id = t1.COVERING_USER_ID
)‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Example of the results:

Chart Implementation

1. Log into RSA IGL as a user who can create charts. In my example, im using AveksaAdmin
2. Go to "Reports" / "Charts"
3. Select "+ Create Chart" button
   
4. Under the "General Tab" add the following details:
   • Name: Review Results - Reviewer Summary
   • Description: From RSA IGL Link Community. This chart Shows the top 10 reviewers, with the most outstanding review items to be completed. The chart is dynamic and only works when applied within a "review results" object dashboard.
   • Type = Multiple Series Chart
     
     
     
5. Under the "Query" Tab, copy the SQL from above.
6. Update the TargetObjectID as noted above.
7. "Press the "Preview" button, you should see some results, as per the example image below.
   

   If you get an error at this stage, please test your SQL in a Query tool, like "SQL Developer" or "SQL Squirrel" to ensure it works first. 
   If it still doesn't work, please share your SQL and a screen shot of the issue below. DO NOT contact RSA Support 

   
8. Under the "Columns" Tab, please use the configuration shown in the image below
   
   
   
9. Under the "Display Attributes" tab, you should select "Stacked Column 2D". Please also apply these settings, however you can update the wording with what is best for you.
   
   • Under "Title and Axis Names"
     • Caption: Top 10 reviewers with the most outstanding items
     • Sub Caption: Recommendation: Work with these reviewers, to improve the review progress
     • X Axis Name: Reviewer Name
     • Y Axis Name: Total Review Items
       
       
       
   • Under "Functional attributes"
     • Select "Animation" = Ticked
     • Palette: 1
     • Select "Show Labels" = Ticked
     • Label Display: ROTATE
     • Select "Slant Labels" = Ticked
     • Select "Show Values" = Ticked
       

       There are MANY other "display attributes" you can play with on this screen, so please update and make changes as you see fit. 

10. Save the new chart

Next Steps

• Please "hit reply" and share your feedback - we would love to see an image of this working in your environment!
• Check out the other content found on the RSA IGL Recipes page: https://community.rsa.com/community/products/governance-and-lifecycle/exchange/recipes 

  

  Thank you! 

  

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