RSA IGL Version: V 7.2.x
Modules: Governance
Product Area: Charts, Multiple Series (Applied to Home/Telemetry Dashboard)
Associated Dashboard:
Time to apply: ~30 minutes
This chart provides daily information about AFX Processing. It use the daily telemetry data that is collected and stored in: avuser.PV_TELEMETRY_DATA. This means the data is always 1 day behind.
The goal of this chart is to understand the status of AFX processing.
The chart can be used by admins to help them focus on if they need to take action with regards to AFX processing.
This chart includes the following key information, you can click the chart legend to show/hide results:
Provisioning CR Not Completed: The total number of AFX change requests (CR) items not completed for that specific day.
This is how you can configure the chart, so it is useful for how you wish to view the data
You MUST ensure you use a single quote ', either side of the value, for this to work properly in the RSA IGL Chart UI.
However, when testing this in SQL Developer, the single quote ' is NOT required.
Please copy and paste these values exactly as shown below to change the chart:
We strongly recommend you do not specify too many values for "TotalDataPoints" otherwise it will not display well
First test this in your query tool (SQLDeveloper, Toad etc..)
(select
tFulfilmentRequestsCompleted.starttime,
tFulfilmentRequestsCompleted.value as "Fulfilment Requests Completed",
tFulfilmentRequestsFailed.value as "Fulfilment Requests Failed",
tFulfilmentRequestsTotal.value as "Fulfilment Requests Total",
tProvisioningCRNotCompleted.value as "Provisioning CR Not Completed"
from
(
SELECT
TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly', 'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime,
/*
Use count(t1.value) to count the number of rows based on your filters
Use max(t1.value) to get the maximum value on the specific date
Use sum(t1.value) to get the collective total of values on the specific date
*/
nvl(max(td.value), 0) VALUE
FROM
(
SELECT
CASE
/* if using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */
WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1)
WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 * (LEVEL-1))
WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1))
WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1))
WHEN :GROUPING = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1))
END dates
FROM
dual
CONNECT BY
LEVEL <= :TotalDataPoints
) Tdates
LEFT JOIN avuser.PV_TELEMETRY_DATA td
on td.CATEGORY = 'afx'
AND td.NAME =('fulfillmentrequests.completed.today')
/*
Use = to get values at the exact dates.
Use <= to get values on or before the exact date
*/
AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates
GROUP BY Tdates.dates
ORDER BY Tdates.dates ASC
) tFulfilmentRequestsCompleted
left join
(
SELECT
TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly', 'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime,
/*
Use count(t1.value) to count the number of rows based on your filters
Use max(t1.value) to get the maximum value on the specific date
Use sum(t1.value) to get the collective total of values on the specific date
*/
nvl(max(td.value), 0) VALUE
FROM
(
SELECT
CASE
/* if using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */
WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1)
WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 * (LEVEL-1))
WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1))
WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1))
WHEN :GROUPING = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1))
END dates
FROM
dual
CONNECT BY
LEVEL <= :TotalDataPoints
) Tdates
LEFT JOIN avuser.PV_TELEMETRY_DATA td
on td.CATEGORY = 'afx'
AND td.NAME =('fulfillmentrequests.failed.today')
/*
Use = to get values at the exact dates.
Use <= to get values on or before the exact date
*/
AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates
GROUP BY Tdates.dates
ORDER BY Tdates.dates ASC
) tFulfilmentRequestsFailed
on tFulfilmentRequestsCompleted.StartTime = tFulfilmentRequestsFailed.starttime
left join
(
SELECT
TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly', 'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime,
/*
Use count(t1.value) to count the number of rows based on your filters
Use max(t1.value) to get the maximum value on the specific date
Use sum(t1.value) to get the collective total of values on the specific date
*/
nvl(max(td.value), 0) VALUE
FROM
(
SELECT
CASE
/* if using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */
WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1)
WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 * (LEVEL-1))
WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1))
WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1))
WHEN :GROUPING = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1))
END dates
FROM
dual
CONNECT BY
LEVEL <= :TotalDataPoints
) Tdates
LEFT JOIN avuser.PV_TELEMETRY_DATA td
on td.CATEGORY = 'afx'
AND td.NAME =('fulfillmentrequests.today')
/*
Use = to get values at the exact dates.
Use <= to get values on or before the exact date
*/
AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates
GROUP BY Tdates.dates
ORDER BY Tdates.dates ASC
) tFulfilmentRequestsTotal
on tFulfilmentRequestsCompleted.StartTime = tFulfilmentRequestsTotal.starttime
left join
(
SELECT
TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly', 'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime,
/*
Use count(t1.value) to count the number of rows based on your filters
Use max(t1.value) to get the maximum value on the specific date
Use sum(t1.value) to get the collective total of values on the specific date
*/
nvl(max(td.value), 0) VALUE
FROM
(
SELECT
CASE
/* if using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */
WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1)
WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 * (LEVEL-1))
WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1))
WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1))
WHEN :GROUPING = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1))
END dates
FROM
dual
CONNECT BY
LEVEL <= :TotalDataPoints
) Tdates
LEFT JOIN avuser.PV_TELEMETRY_DATA td
on td.CATEGORY = 'afx'
AND td.NAME =('provisioningcompleted.cractivitynotcompleted.today')
/*
Use = to get values at the exact dates.
Use <= to get values on or before the exact date
*/
AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates
GROUP BY Tdates.dates
ORDER BY Tdates.dates ASC
) tProvisioningCRNotCompleted
on tFulfilmentRequestsCompleted.StartTime = tProvisioningCRNotCompleted.starttime
)
If you get an error at this stage, please test your SQL in a Query tool, like "SQL Developer" or "SQL Squirrel" to ensure it works first.
If it still doesn't work, please share your SQL and a screen shot of the issue below. DO NOT contact RSA Support
There are MANY other "display attributes" you can play with on this screen, so please update and make changes as you see fit.
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