Rules are not triggered after unification run in RSA Identity Governance & Lifecycle

[#1]

Article Number

000037290

Applies To

RSA Product Set:  Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0

Issue

After upgrading to RSA Identity Governance & Lifecycle 7.1.0, all rules which are defined as Triggered: Run after Identity unification are not processing after unification.
 

• The identity collector completes without any errors

Image description

 

• The aveksaServer.log has NullPointerException errors

ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.model.datatransfer.RuleDataTransfer] While populating change request action, failed to get app role ANS
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.model.datatransfer.RuleDataTransfer] While populating change request action, failed to get app role necson
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Thread[PostCollectionRuleExecutor1,5,PostCollectionRuleExecutor]
java.lang.NullPointerException

 

• With DEBUG mode enabled for module com.aveksa.server.rule,  the following error is seen in the aveksaServer.log when unification runs

ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Thread[PostCollectionRuleExecutor1,5,PostCollectionRuleExecutor]
java.lang.NullPointerException
	at java.io.StringReader.<init>(StringReader.java:50)
	at org.apache.xmlbeans.impl.store.Locale.parse(Locale.java:702)
	at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:690)
	at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:677)
	at org.apache.xmlbeans.impl.schema.SchemaTypeLoaderBase.parse(SchemaTypeLoaderBase.java:208)
	at org.apache.xmlbeans.XmlObject$Factory.parse(XmlObject.java:580)
	at com.aveksa.server.core.rule.Rule.getRuleVO(Rule.java:243)
	at com.aveksa.server.core.rule.RuleServiceProvider.runRulesAfterIDUnification(RuleServiceProvider.java:2099)
	at com.aveksa.server.core.rule.RuleServiceProvider$PostCollectionRuleExecutor.run(RuleServiceProvider.java:2465)
	at java.lang.Thread.run(Thread.java:748)

• In the User Interface, the list of rule definitions is blank but the total number of rule definitions is visible:

Image description

Cause

The DEFINITION column in table T_AV_RULES for one or more rules is NULL.

Resolution

Please contact RSA customer support for resolution to this issue.