SecurID® Governance & Lifecycle Knowledge Base
Find answers to your questions and identify resolutions for known issues with knowledge base articles written by SecurID Governance & Lifecycle experts.
Article Number
000037391
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
Platform: WebLogic
RSA Version/Condition: 7.1.0
Platform: WebLogic
Issue
Run history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle.
Image description
Under the Developer Tools Network tab, the request shows as pending and never seems to load.
Image description
Image descriptionUnder the Developer Tools Network tab, the request shows as pending and never seems to load.
Image descriptionCause
Root cause for this issue was never determined.
Resolution
Restart RSA Identity Governance & Lifecycle on WebLogic.
In this article
