Supervisor does not update for new users in RSA Identity Governance & Lifecycle

[#1]

Article Number

000039416

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
 

Issue

• Supervisor does not update for new users in RSA Identity Governance & Lifecycle.  
• Existing Supervisor records are correct.
• The collector shows that the Supervisor is being collected.

 

Cause

This is a known issue in the following versions.

• RSA Identity Governance & Lifecycle 7.1.1 P10
• RSA Identity Governance & Lifecycle 7.2.0 P04

Resolution

This issue is resolved in the following versions.
 

• RSA Identity Governance & Lifecycle 7.1.1 P11
• RSA Identity Governance & Lifecycle 7.2.0 P05
• RSA Identity Governance & Lifecycle 7.2.1

Notes

Contact RSA Customer Support for more information about the availability of these patches.