The display sequence of custom User Attribute Separators is incorrectly and unpredictably modified after making edits to User Attributes in RSA Identity Governance & Lifecycle

[#1]

Article Number

000038322

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 6.9.1, 7.0.x, 7.1.x
 

Issue

In RSA Identity Governance & Lifecycle, the Admin > Attributes > User tab is used to edit/create user attributes. Separators may be used to categorize these attributes and sort them into a particular order or sequence for display on the Admin > Attributes > Users tab and on the Users > Users > {user name} > General tab. However, the defined order of these attributes for display on these pages is incorrectly and unpredictably modified when any edits are made to the Admin > Attributes > Users tab.

The example below illustrates the issue:

1. Go to the Admin > Attributes > User tab.
2. Create a few separators (Edit > Add Separator button) and divide the existing attributes among the separators. In this example, five separators have been created in the following order:

1. Identifiers
2. Basic
3. Company
4. Dates
5. Other

Image description

3. Save the changes. Note the sequence of separators has been changed to:

1. Basic
2. Company
3. Dates
4. Identifiers
5. Other

  Image description
 

4. At first, the User details page (Users > Users > {user name} > General tab) shows the correct order as set earlier:

1. Identifiers
2. Basic
3. Company
4. Dates
5. Other 

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5. Go to the Admin > Attributes > Users tab again and make a change. For example, make one of the attributes public and save your changes.
6. View the Users details page again (Users > Users > {user name} > General tab) and note the order has now been incorrectly changed to:

1. Basic
2. Company
3. Dates
4. Identifiers
5. Other

Image description

 

Cause

This is a known issue reported in engineering ticket ACM-79532.
 

Resolution

This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:

• RSA Identity Governance & Lifecycle 7.1.0 P09
• RSA Identity Governance & Lifecycle 7.1.1 P03
• RSA Identity Governance & Lifecycle 7.2.0