Total Orphaned Accounts count is not getting updated after local account mapping import in RSA Identity Governance & Lifecycle

[#1]

Article Number

000036171

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.1, 7.0.2
 

Issue

The total Orphaned Accounts count is not getting updated on the Application general page after local Account mapping import. We need to run the collections every time to have the count updated.

Steps to reproduce

1. Import account mappings for a particular application under Application > Collectors. 
2. Click on the account collector then on Accounts > Import Account Mappings.
3. Hover over Application > Accounts > Orphan tab. You can see the Orphan account count as 2.

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4. Hover over the General tab.  You can still see the old value. 

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5. Once you run the application account collector the correct count gets updated.

Cause

When importing a user account mapping for an orphan account, this new mapping was not reflected under the overall application’s General tab.This failure to update was caused by T_AV_APPLICATIONS not being updated after the import. 

Resolution

This issue is fixed in 7.0.1 P05 and 7.0.2 P04. Deploy any of the patches to have this issue fixed.

Workaround

Run the application account collector to have the count updated in General page.