Unable to open a workflow after upgrade to RSA Identity Governance & Lifecycle 7.1.0 P01 with error "The features parameter is not in a valid JSON format"

[#1]

Article Number

000036633

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0

Issue

After upgrading from RSA Identity Governance & Lifecycle 7.0.2 to 7.1.0 P01, you are unable to open/edit a workflow and are getting the following error:

The features parameter is not in a valid JSON format

 

Image description

Also, because of this issue when you navigate to Admin > System > Server Nodes, you will see two entries where normally you will only see one entry for a non-clustered environment  i.e. a healthy SON (System Operations Node).:

 

Image description

Cause

As a side effect of an internal issue, when an upgrade is done from a previous version it creates a new entry in the T_SERVER_NODES table.  This new entry is now the HEALTHY node but it is not a SON (System Operations Node), which is causing this failure.

Resolution

This issue is fixed in RSA Identity Governance & Lifecycle 7.1.0 P2.

Workaround

To resolve the issue, you must perform the steps below:
 

1. Run the following SQL query :

DELETE FROM T_SERVER_NODES;
COMMIT;

2. Restart ACM

acm restart