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SecurID® Governance & Lifecycle Knowledge Base

Find answers to your questions and identify resolutions for known issues with knowledge base articles written by SecurID Governance & Lifecycle experts.

Unable to Save changes to Account Collector in RSA Identity Governance & Lifecycle

Article Number

000039994

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.5.0

Issue

When editing an Account Collector or Multi-App Account Collector, the selection for "Select types of account data to collect" is not saved.

Cause

This is a known issue in the following versions:

  • RSA Identity Governance & Lifecycle 7.5.0

Resolution

This issue is resolved in the following versions:

  • RSA Identity Governance & Lifecycle 7.5.0 P04
  • SecurID Governance & Lifecycle 7.5.2

Workaround

This issue appears to only apply when editing an existing configuration.  Create a new collector and set all the required account types.
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Version history
Last update:
‎2022-01-16 11:24 AM
Updated by:
Administrator Administrator

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