Unable to search or sort for reviewer when using Review Results -> Escalations tab in RSA Identity Governance & Lifecycle

[#1]

Article Number

000037000

Applies To

RSA Product Set: Identity Governance and Lifecycle
RSA Version/Condition: 7+
 

Issue

Unable to search or sort for reviewer values when using Review Results -> Escalations tab

The following screens demonstrate the issue.

These show the data that exists:
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And these shows the searches tried and not returning any results incorrectly.

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Cause

"INITIATOR_ID" column value in “wp_proci” table was incorrectly mapped for Review Escalations

Resolution

Upgrade to 7.0.2 P12 or 7.1.0 P05 or later.