View Results link for role review emails in the email log return request cannot be handled error in RSA Identity Governance and Lifecycle

[#1]

Article Number

000033637

Applies To

RSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.1

Issue

When clicking on the View Results link for an email from a Role review, rather than being directed to the results an error is thrown:
 

The request could not be handled
Unable to create page for page ID
"UserReviewSummaryWizard"
​null​
 

Image description

Image description 
 

The error below is shown in the aveksaServer.log:

07/05/2016 06:22:09.575 ERROR (default task-48) [com.aveksa.gui.pages.PageManager]
java.lang.NullPointerException
        at com.aveksa.gui.pages.base.data.wizard.TabbedWizardDialogData.addPage(TabbedWizardDialogData.java:92)
        at com.aveksa.gui.pages.review.review.newEdit.user.UserReviewSummaryWizard.<init>(UserReviewSummaryWizard.java:95)
        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
        at com.aveksa.gui.pages.PageManager.makeNewPage(PageManager.java:509)
        at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:362)
        at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:272)
        at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:179)
        at com.aveksa.gui.core.MainManager.doGet(MainManager.java:128)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
        at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130)
        at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:53)
        at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
        at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20)
        at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132)
        at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85)
        at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61)
        at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
        at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
        at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51)
        at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45)
        at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63)
        at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56)
        at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58)
        at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70)
        at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261)
        at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247)
        at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76)
        at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:172)
        at java.security.AccessController.doPrivileged(Native Method)
        at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:169)
        at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197)
        at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
        at java.lang.Thread.run(Thread.java:745)
07/05/2016 06:22:09.578 WARN  (default task-48) [com.aveksa.gui.pages.PageManager] Unable to create page for pageID=UserReviewSummaryWizard ...
pageID=UserReviewSummaryWizard::isAnonymous=false::URL=Oid=4&ReqType=Dialog&ObjectClass=com.aveksa.gui.objects.review.GuiMonitorReview&PageID=UserReviewSummaryWizard&Action=New&ReviewUserSignOff=false&REVIEW_COVERAGE_CONTEXT_PARAM=ASSIGNED
07/05/2016 06:22:09.579 ERROR (default task-48) [com.aveksa.gui.core.MainManager] 10.30.96.87 invalid request: http://10.31.66.173/aveksa/main?Oid=4&ReqType=Dialog&ObjectClass=com.aveksa.gui.objects.review.GuiMonitorReview&PageID=UserReviewSummaryWizard&Action=New&ReviewUserSignOff=false&REVIEW_COVERAGE_CONTEXT_PARAM=ASSIGNED

 

Resolution

This is a known issue that is being addressed by engineering. Tracking reference is ACM-65344.

Workaround

Only this link is effected. The admin can navigate to the review result directly through the Review > Results page in the RSA IGL User Interface.