Zendesk Inc. is an American customer service software company
This integration with RSA Identity Governance and Lifecycle, allows organisations to automatically collect access control list (ACL) data (who has access to what) and also directly provision/de-provision access too.
|General Applications||Collector||Connector||Identity Source||Authentication||Other|
|RSA Identity Governance and Lifecycle - Zendesk Collector Datasheet||Available|
|RSA Identity Governance and Lifecycle - Zendesk Connector Datasheet||Available|
|Create Zendesk User|
|Delete Zendesk User|
|Add Account to Zendesk Group|
|Delete Account from Zendesk Group|
|Enable Zendesk User|
|Disable Zendesk User|
|Update Zendesk User|
Create Zendesk Group
|Delete Zendesk Group|
Note: Capabilities are always being updated, please check the documentation and comment below if something is not listed, which is required.
To learn more, please find attached the detailed guides:
For additional Professional Services support, if needed to implement this solution, please contact your local account rep.