A token assigned to a single user or a number of tokens assigned to users are about to expire and require replacement tokens.
An administrative user can use the Online Help in the Security Console.
- Select Help > All Help Topics.
- Search on Assign a Replacement Token or Token Replace to display search results on the topic of replacing tokens, which in-turn provides a two procedures for token replacement.
Replace a Token for a User
Occasionally, you must assign a new token to a user. For example, you must assign a new token to a user whose existing token has been permanently lost or destroyed. A user also needs a new token if his or her current token has expired. Use this procedure to replace tokens with a specific unassigned token.
Replaced tokens are either unassigned or deleted from the deployment, depending on your configuration.
Procedure
- In the Security Console, click Authentication > SecurID Tokens > Manage Existing.
- Use the search fields to find the tokens that you want to replace.
- Select the checkbox for the tokens that you want to replace.
- From the Action menu, click Replace SecurID Tokens.
- Click Go.
- Click the checkbox next to the replacement tokens.
- Click Next.
- (Optional) Click the checkbox to require the assigned user to set up a new SecurID PIN for the replacement token.
- Click Save & Finish.
Assign a Replacement Token
You can assign a replacement token to a user if a user’s token has been permanently lost or destroyed, or if the current token has expired.
Procedure
- In the Security Console, click Authentication > SecurID Tokens > Manage Existing.
- Use the search fields to find the token that you want to replace.
- From the search results, click the token that you want to replace.
- Click Replace with Next Available Token.
NOTE: These instructions work for a single token or multiple tokens.
