Cannot Do AceInitialize for communication with ACE/Server with RSA SecurID Authentication Agents for PAM when using sdopts

[#1]

Article Number

000063038

Applies To

RSA Product Set:  SecurID

RSA Product/Service Type:  Authentication Agent for PAM

Issue

When testing authentication via the acetest utility the following error displays:

[root@rh 64bit]# ./acetest
Cannot Do  AceInitialize for communication with ACE/Server.

[root@rh 64bit]# ./acestatus
Error can't connect to ACE/Server

Resolution

In this case, the error is due to incorrect parameters in the sdopts.rec file.  In looking at the line read(3, "CLIENT IP=86.75.30.9\n", 4096) = 22, an underscore is missing. It should be CLIENT_IP=86.75.30.9. To resolve, modify the sdopts.rec file and rerun the app.