This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Register Now
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements

SecurID® Knowledge Base

Find answers to your questions and identify resolutions for known issues with knowledge base articles written by SecurID experts.

Cannot log into the Security Console. Error is 'authentication error' and 'session expired' and 'please try again' in RSA Authentication Manager 8.x

Article Number

000012368

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x

Issue

Receiving the following errors when logging into the Security Console:
  • Authentication error
  • Session expired

Cause

The link was an invalid copy of a redirection.

Resolution

Type (do not copy) the valid link. For example, https://fully.qualified.name:7004/console-ims/
0 Likes
Was this article helpful? Yes No
No ratings

In this article

Version history
Last update:
‎2020-12-12 05:48 PM
Updated by:
Administrator Administrator

Related Content

© 2023 RSA Security LLC or its affiliates. All rights reserved.