Co-existence of RSA IIS and Apache Agents on the same server

[#1]

Article Number

000068146

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent for IIS and Apache
RSA Version/Condition: 8.0.x

Issue

The Apache webpage is not loading when accessing it from the IIS webpage. The error below is shown under C:\Windows\ACECLIENT.log 

File:webidcookies.cpp Line:867 # WebIDValidV44Cookie() local failed - look for domain cookie

Cause

For the RSA IIS and Apache agents to co-exist, the Domain Secret from the IIS agent must be exported and imported into the Apache Agent.

Resolution

IS Configuration:

1. From the Control Panel, navigate to RSA Web Agent, Choose RSA SecurID
2. Under Cookies Expiration Settings. Click on Configure to manage Domain Configuration
3. Click on Manage Domain Secret
4. Choose the option Export Domain Secret to Other Servers

Image description

Apache Configuration:

1. Run config.exe under C:\Program Files\RSA Security\RSAWebAgentApache\rsawebagent
2. Choose the option to Import Domain Secret from another server