RSA Product Set: RSA SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
O/S Version: SUSE
Critical event notifications for the inability to sync time. It looks like the NTP servers might be outdated. However, when I go into the Operations Console to attempt to edit the time, received System Internal Error:
There was a problem processing your request. Please contact your system administrator! To continue, return home Any assistance in resolving this would be greatly appreciated.
WARN 26202 System Time Synchronization Configuration Check Checking configuration for System Time Synchronization. timezone: America/Los_Angeles, NTP enabled: true, VM Host Time Sync enabled: true, NTP Servers: [x.x.x.x, y.y.y.y] Warning NTP and VM Host TimeSync should not be enabled at the same time. SYSTEM NTP_AND_HOST_TIMESYNC_CONFLICT
NTP and VM Host TimeSync should not be enabled at the same time.
Turn off VMware Tools Time Sync
On VMware Workstation, Fusion, or before vSphere 7.0 U1:
Launch vSphere Client, go to Edit Settings > VM Options > VMware Tools > Time, and deselect the checkbox "Synchronize guest time with host"
On vSphere 7.0 U1 and above:
Launch vSphere Client, go to Edit Settings > VM Options > VMware Tools > Synchronize Time with Host, and deselect the checkbox "Synchronize time periodically" and "Synchronize at startup and resume (recommended)"
Disabling Time Synchronization is described in the following article: https://kb.vmware.com/s/article/1189