RSA Authentication Manager 8.1 is unable to connect to the Windows shared folder to create abackup.
The log messages below are from the System log report:
com.rsa.ims.operationsconsole.admin.taskmgr.TaskExecutionException: Failed to validate the remote backup location.,
at com.rsa.ims.operationsconsole.admin.backup.tasks.ValidateRemoteLocationTask.execute(ValidateRemoteLocationTask.java:73),
at com.rsa.ims.operationsconsole.admin.backup.tasks.ValidateRemoteLocationTask$$FastClassByCGLIB$$bfa37c86.invoke(<generated>),
at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:149),
at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:688),
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150),
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:55),
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172),
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89),
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172),
at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:621),
at com.rsa.ims.operationsconsole.admin.backup.tasks.ValidateRemoteLocationTask$$EnhancerByCGLIB$$e3a59cf2.execute(<generated>),
at com.rsa.ims.operationsconsole.admin.backup.scheduler.service.AsyncBackupJobWorkerImpl.execute(AsyncBackupJobWorkerImpl.java:231),
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method),
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39),
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25),
at java.lang.reflect.Method.invoke(Method.java:597),
This error will occur if incorrect credentials format is used.
When creating a backup or scheduled backup in the Operations Console, under Backup location section > Windows Shared Folder, the user must make sure to enter the username in the Folder User Name field in the format of Domain\User, rather than just user or local machine\ local admin.