Hide or Show Agent Information in the User Dashboard on RSA Authentication Manager 8.6 P1 and up

[#1]

Article Number

000039967

Applies To

RSA Product Set: SecurID Access
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.6 P1 and higher

Issue

• This article explains how to hide or show Accessible Agent information on User Dashboard.
• RSA Authentication Manager 8.6 P1 adds ability to hide or show agents in the User Dashboard. By default, the User Dashboard shows the agents that are associated with an individual user. When users are associated with hundreds of agents, you can choose to hide the agent information to avoid performance issues.

Image description

Task

To hide agent information in the User Dashboard, a configuration for auth_manager.dashboard.hide.agent is required to be added to the database using command-line utility (CLU):

Before you begin
• Obtain the rsaadmin operating system password.
• You must be an Operations Console Administrator.

Procedure
1. Log on to the appliance using an SSH client.
2. When prompted, enter the operating system User ID, rsaadmin, and the operating system account password.
3. Change directories to /opt/rsa/am/utils:

cd /opt/rsa/am/utils

4. Run the following command line utility (CLU):

./rsautil store -a add_config auth_manager.dashboard.hide.agent true GLOBAL BOOLEAN

5. When prompted, enter your Operations Console administrator user ID and password. You should then notice a new configuration parameter added 

login as: rsaadmin
Using keyboard-interactive authentication.
Password:
Last login: Tue Nov 23 08:22:03 2021 from 192.168.20.100
RSA Authentication Manager Installation Directory: /opt/rsa/am
rsaadmin@am86p:~> cd /opt/rsa/am/utils
rsaadmin@am86p:/opt/rsa/am/utils> ./rsautil store -a add_config auth_manager.dashboard.hide.agent true GLOBAL BOOLEAN
Please enter OC Administrator username: <enter Operations Console admin's name>
Please enter OC Administrator password: <enter Operations Console admin's password>
psql.bin:/tmp/f14bc52c-bb4e-422e-9f8c-50f4126340426026213189150290173.sql:108: NOTICE:   Added the new configuration parameter "auth_manager.dashboard.hide.agent" with the value "true"
 add_config
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6. Change directories to /opt/rsa/am/server

cd /opt/rsa/am/server

7. Issue the following command to restart all services

./rsaserv restart all

 

Resolution

The Agent information is now hidden from the User dashboard
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Notes

At a later stage if you wish to show the agent information, run the following update command:

./rsautil store -a update_config auth_manager.dashboard.hide.agent false GLOBAL BOOLEAN