How to check/restart the Webtier services deployed on a Linux machine in RSA Authentication Manager 8.x

[#1]

Article Number

000039342

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager WebTier
RSA Version/Condition: 8.x

Issue

 During the troubleshooting, we need to check or restart the Webtier services that are deployed on a Linux machine. Accordingly, this article provides a simple way to perform that. 

Resolution

1. Login as root into the Webtier Linux machine 
2. Check the status of the two Webtier services using the below commands.

   
   root@webtier: ~  # /etc/init.d/rsaservmgr status
   RSA Webtier Server                                         [SHUTDOWN]
    
    root@webtier: ~  # /etc/init.d/rsabootstrapperservmgr status
   RSA Webtier Bootstrapper Server                            [SHUTDOWN]

       Similarly, you can restart the services using the below commands.

   
   root@webtier: ~  # /etc/init.d/rsaservmgr restart 
   
   root@webtier: ~  # /etc/init.d/rsabootstrapperservmgr restart

   
    

Notes

Also, article 000031585 provides different commands to restart/check the status of the webtier bootstrapper and webtier server services.