RSA Product Set: SecurID Access
RSA Product/Service Type: Identity Router
- Configuring the RSA Cloud Authentication Service for high availability means using more than one RSA Identity Router (IDR). A load balancer is used to distribute authentication sessions between the IDRs.
- Any such high availability configuration must meet the IDRs' Load Balancer Requirements, such as session persistence.
- The steps for configuring a load balancer will differ between load balancer vendors, models and versions.
- This article provides our best effort guidance on configuration of common load balancers, based on RSA's testing, in some cases, and feedback from our customers in others.
Configurations for some common load balancers are given in the Resolution section below. These are configurations that RSA, and/or our customers, have found to work well in the past.
If you require further assistance, or your load balancer is not on the list below:
To configure session persistence in a Kemp load balancer:
- Set the Persistence Mode to Active Cookie.
- Do not enter a cookie name.