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SecurID® Knowledge Base

Find answers to your questions and identify resolutions for known issues with knowledge base articles written by SecurID experts.

How to determine which load balanced SecurID Access Identity Router processed a request

Article Number

000034268

Applies To

RSA Product Set: SecurID Access

Issue

It can be helpful in troubleshooting an issue to know which IDR in a load balancer pool processed a specific browser message.

Resolution

The SPBALANCEID cookie contains the IDR portal IP and can be seen with web tools such as Chrome Dev Tools.
 
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Last update:
‎2021-04-23 11:20 AM
Updated by:
Administrator Administrator

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