How to recover failed RSA Authentication Manager 8.x virtual appliance when the filesystem is stuck in read-only mode

[#1]

Article Number

000017521

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition:  8.x

Issue

This article explains how to recover failed RSA Authentication Manager 8.x virtual appliance when the filesystem is stuck in read-only mode.

The following message  is shown:

fsck failed. Please repair manually and reboot. The root file system is currently mounted read-only.
Give root password for maintenance (or type Control-D to continue):

 

Resolution

To resolve the issue,

1. Reboot the RSA SecurID appliance
2. In the space provided for Boot Option, key in init=/bin/sh.
3. Run the following  command.  Note that it may warn/error that the partition is already unmounted.  It is safe to ignore the message in that case.

umount /dev/sda1

4. Type:

fsck -y /dev/sda1

5. Reset the virtual appliance. The system will not prompt for root password and the normal boot will occur.