Integrating KnowBe4 with RSA Cloud Authentication Service using SAML SSO
Originally Published: 2019-06-21
Article Number
Applies To
RSA Product/Service Type: RSA Cloud Authentication Service
Issue
Resolution
- Log into your Cloud Administration Console.
- Navigate to Applications > Application Catalog.
- Click Create From Template and select SAML Direct.
- In the Basic Information section, give a name to your new application and click Next Steps.
- In the Connection Profile section, make sure you follow these configuration requirements:
- Binding Method should be IdP-Initiated.
- Copy the Identity Provider URL and provide it to KnowBe4 support.
- Find the SAML Response Signature certificate SHA1 Fingerprint and provide it to KnowBe4.
- Make sure that Include Certificate in Outgoing Assertion is checked.
- For the ACS URL, use the SAML Callback URL found in your KnowBe4 Account Settings. That is,
https://training.knowbe4.com/auth/saml/<account_number>/callback
- For Service Provider Entity ID, use KnowBe4 (note that this string is case sensitive).
- For NameID, Identifier Type select Email Address and for Property select mail.
- Click Show Advanced Configuration to expand that section.
- Under Attribute Extension, make sure that Attribute Name is not left empty.
- Under Sign Outgoing Assertion, select Assertion within response.
- Click Next Steps.
- In the User Access section, choose Allow all authenticated users or select an Access Policy.
- Click Next Steps.
- Change the icon and add an Application Tooltip if you want.
- Click Save and Finish.
- Click Publish Changes.
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