Uptime for the administration and authentication services of the RSA SecurID Access Cloud Authentication Service can be viewed at https://status.securid.com/.
Service notifications regarding maintenance activity and service incidents to the Cloud Authentication Service can be subscribed to via the "Subscribe to Updates" button on https://status.securid.com/.
Monitoring Identity Routers
The RSA SecurID Access Cloud Administration Console contains various status reports and monitoring information for the identity routers.
The identity router has a status servlet that can be queried for status information. To query an IDR for this, the SSO Agent service must be enabled on the IDR. Whether the SSO Agent service is enabled can be checked:
Go to Cloud Administration Console > Platform > Clusters.
Confirm that SSO Agent is set to Enabled for the cluster in which the IDR is located.