Article Number
000033179
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent 8.0 Web for IIS
RSA Version/Condition: 8.0
Issue
The agent is having the following issues completing a successful authentication:
- The node secret is not bring created.
- Test authentication fails after setting up the agent.
- After protecting the website/OWA through the agent, the test authentication fails from the website/OWA .
- On the RSA Authentication Manager, the Authentication Activity Monitor shows the following error:
Node secret mismatch: Cleared on the agent but not on the server
Cause
The items above are due to a permissions issue on the Windows server where the web agent is installed.
Resolution