Article Number
000038300
Applies To
RSA Product Set: SecurID Access
RSA Product/Service Type: Cloud Authentication Service
Issue
A working SAML integration that utilizes multi-value Attribute Extensions no longer works after the November 2019 Cloud Authentication Service release.
Cause
A new feature was added to enable sending multi-valued attribute values in a separate attributeValue element.
As part of this change, the default single attributeValue format was modified from:
"value1,value2,..."
to
"value1","value2",...
It is possible that the Service Provider (SP) application rejects this changed attribute format.
Resolution
N/A
Workaround
In the Cloud Administration Console modify the application's Connection Profile to use the For multivalued attributes, send each value in a separate attributeValue element checkbox and publish the change.