PAM agent fails on acetest with error 'Cannot Do AceInitialize for communication with ACE/Server' | RSA Authentication Manager

[#1]

Article Number

000033236

Applies To

RSA Product Set: SecureID 
RSA Version/Condition: PAM agent 
Platform: Linux
O/S Version: 7.x

Issue

When performing an authentication test from the test utility ACETEST in PAM agent, the following error is displayed:

• [root@vl-lb-sds901 64bit]# /opt/pam/bin/64bit/acetest
  Cannot Do  AceInitialize for communication with ACE/Server.

Cause

The agent host IP address is not specified.

Resolution

Create an sdopts.rec and add the agent IP address using below steps:

1. cd /var/ace
2. vi sdopts.rec
3. add the line " CLIENT_IP=x.x.x.x " where x.x.x.x is the IP address of the agent host
4. save and exit file " :wq! "

Make sure that the file permissions are rw------- root root