Replica fail over is not working on PAM agent version v7.1.0.149.01 for RSA Authentication Manager

[#1]

Article Number

000033237

Applies To

RSA Product Set: SecureID 
RSA Version/Condition: PAM agent 
Platform: linux
O/S Version: 7.1.0.149.01

Issue

• Expected behavior: When the primary unavailable, the replica server should authenticate the user request.
• Actual behavior: The authentication request fails, the auth request is not sent over to the replica server, the user prompted for password vs passcode, and authentication fails although sdopts.rec is configured properly

Steps to reproduce the issue:

1. Stop the services on the primary server

   on AM 8.1
   /opt/rsa/am/server/rsaserv stop all
   
   on AM 7.1
   /RSA_AM_HOME/server/rsaam stop all

2. Try to authenticate from acetest

   [root@DPMJP 64bit]# ./acetest 
   Cannot communicate with the ACE/Server.

Cause

Replica fail over is not working properly on this PAM agent version, reference AAPAM-504 and AAPAM-507

Resolution

Uninstall this old version and install the latest one v7.1.0.1.25 or , download link below:
https://www.rsa.com/en-us/products-services/identity-access-management/securid/authentication-agents/authentication-agents-for-pam