RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Platform: Virtual Appliance
Configuring JVM settings... An error occured while attempting to configure the JVM memory setting. Please provide enough memory and try again.
Caused by: java.io.IOException: No space left on device
at java.io.FileOutputStream.writeBytes(FileOutputStream.java)
at java.io.FileOutputStream.write(FileOutputStream.java:282)
at sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:202)
at sun.nio.cs.StreamEncoder.implWrite(StreamEncoder.java:263)
at sun.nio.cs.StreamEncoder.write(StreamEncoder.java:106)
at java.io.OutputStreamWriter.write(OutputStreamWriter.java:190)
at java.io.BufferedWriter.write(BufferedWriter.java:170)
at org.apache.tools.ant.util.ResourceUtils.copyResource(ResourceUtils.java:498)
at org.apache.tools.ant.util.FileUtils.copyFile(FileUtils.java:559)
at org.apache.tools.ant.util.FileUtils.copyFile(FileUtils.java:519)
at org.apache.tools.ant.util.FileUtils.copyFile(FileUtils.java:480)
at org.apache.tools.ant.taskdefs.FixCRLF.processFile(FixCRLF.java:357)
at org.apache.tools.ant.taskdefs.FixCRLF.execute(FixCRLF.java:304)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
at groovy.util.AntBuilder.performTask(AntBuilder.java:260)
at groovy.util.AntBuilder.nodeCompleted(AntBuilder.java:220)
at groovy.util.BuilderSupport.doInvokeMethod(BuilderSupport.java:147)
at groovy.util.AntBuilder.doInvokeMethod(AntBuilder.java:170)
... 22 more
Configuration step InstallAM:updateMemoryTuning [FAILED]
To resolve this issue run through the following steps:
To complete the steps below, you need to have VM console access.
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df -h
sudo su - cd /opt/rsa/am/ du -h | grep [0-9]G
The directory /opt/rsa/am/server/logs may contain large log files from previous debugs. It should be safe to delete any log files in that directory.
reboot -f