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SecurID® Knowledge Base

Find answers to your questions and identify resolutions for known issues with knowledge base articles written by SecurID experts.

Unable to access public folders through OWA when protected by RSA Authentication Agent 7.1.3 for Web for IIS using Google Chrome or Mozilla Firefox

Article Number

000032634

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent for Web
RSA Version/Condition: 7.1.3

Issue

A problem exists only for Google Chrome or Mozilla Firefox where the public folders from OWA can be accessed through Microsoft Internet Explorer.


 

Resolution

To resolve this issue,
  1. Update to the latest Microsoft patches for the Microsoft Exchange Server.
  2. Update to the latest Microsoft patches for the Microsoft Windows Server on which the Exchange Server is hosted.
  3. Update the RSA Authentication Agent for Web for IIS to the latest build.  
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Version history
Last update:
‎2020-12-12 12:17 PM
Updated by:
Administrator Administrator

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