Article Number
000012874
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
Issue
- Unable to access the RSA Authentication Manager 8.1 Quick Setup page.
- Internet Explorer cannot display the webpage.
Cause
The web browser cipher for SSL does not match the deployed RSA Authenticaiton Manager Quick Setup application cipher suite.
Resolution
Supported web browsers are listed on page 20 of the RSA Authentication Manager 8.1 SP1 Setup & Configuration Guide; however the web browser must have support for SSLv3/TLSv1 with standard AES 128-bit or 256-bit ciphers (usually found in the later versions of downloadable web browsers; where the web browser shows a cipher strength of 256-bit).
Supported protocols and ciphers:
- SSLv3 256-bit AES256-SHA
- SSLv3 128-bit AES128-SHA
- TLSv1 256-bit AES256-SHA
- TLSv1 128-bit AES128-SHA
