RSA Product Set: RSA SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1 or later
Platform: Suse Linux
O/S Version: Enterprise Server 11 Service Pack 3 or later
Administrator is failing to upgrade a patch from Windows Share configured in the Operations Console in RSA Authentication Manager 8.1 or later
There was a problem processing your request.
"The system does not recognize this file. Choose a valid update, and try again"
Administrator placed more than one ISO files to scan in the same Windows Share directory.Image description
Place one ISO installer file to scan in the Windows Share directory for the uploader to avoid any confusion.
Please review a KB article 000033299
for any network related issues.