North America Customer Support Centers | |
---|---|
New Year's Day | Friday, January 1 |
Martin Luther King, Jr. Day | Monday, January 18 |
Memorial Day | Monday, May 31 |
Independence Day | Monday, July 5 |
Labor Day | Monday, September 6 |
Thanksgiving Day | Thursday, November 25 |
Day after Thanksgiving | Friday, November 26 |
Christmas | Friday, December 24 |
Shutdown Week | Monday, December 20 - Friday, December 24 |
EMEA Customer Support Centers | |
New Year's Day | Friday, January 1 |
Coptic Christmas | Thursday, January 7 |
Revolution/Police Day | Tuesday, January 26 |
Good Friday | Friday, April 2 |
Easter Monday | Monday, April 5 |
Sinai Liberation Day | Sunday, April 25 |
Sham El Nessim | Monday, May 3 |
Eid Al Fitr (Festival of Breaking the Fast) | Wednesday, May 12 - Thursday, May 13 |
June 30th Revolution Day | Wednesday, June 30 |
July 23rd Revolution Day | Friday, July 23 |
Eid Al Adha (Festival of the Sacrifice) | Monday, July 19 - Friday, July 23 |
Islamic New Year | Tuesday, August 10 |
Armed Forces Day | Wednesday, October 6 |
Prophet Muhammad's Birthday | Tuesday, October 19 |
Christmas Day | Friday, December 24 |
Asia Pacific (APJ) Customer Support Centers | |
New Year's Day | Friday, January 1 |
Australia Day | Tuesday, January 26 |
Good Friday | Friday, April 2 |
Easter Monday | Monday, April 5 |
ANZAC Day | Sunday, April 25 |
Queen's Birthday | Monday, June 14 |
Labour Day | Monday, October 4 |
Christmas Day | Monday, December 27 |
Boxing Day | Tuesday, December 28 |
RSA will be open for business all other days.
Note: Support is available on these designated holidays to RSA customers with Enhanced Support and RSA customers with Basic Support who pay for after hours support.