Unable to install RSA ACE/Server Remote Administration
3 years ago
Originally Published: 1999-10-26
Article Number
000053734
Applies To
RSA ACE/Server
RSA Authentication Manager
Remote Administration
Microsoft Windows
Issue
Attempting to install RSA ACE/Server Remote Administration
No prompt for installing RSA ACE/Server Remote Administration
Unable to install RSA ACE/Server Remote Administration
Not getting option to install RSA ACE/Server Remote Administration
Cause
Using the same setup.exe to install ACE/Server, installed the Remote Administration client. During the installation process, you will be prompted to browse to your license files. If you browse to the entire suite of RSA license files, the installation will assume that you want to install an ACE/Server.
Resolution
To correct this issue, follow these steps:

1. Point to a container that only contains two RSA license files:  server.cer and sdconf.rec

2. The installation will now prompt you for a Remote Administration Install Option
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