Not being prompted for New Pin or Next Tokencode by Shiva NAS at a client computer with the Shiva Security Pack installed
Originally Published: 2000-07-12
Last Modified: 2023-10-06
Article Number
Applies To
Shiva LanRover
Shiva security pack is installed on the dial-up machine
Issue
Cause
Resolution
To verify the default Authentication Protocol on the Shiva NAS:
1. Start Shiva NetManager
2. Select the NAS that is being connected to from the
Macintosh client
3. Select Additional Configuration from the drop-down list
4. Look for a heading and entry with the format
[PPP]
DefaultAuthProto=
for the LanRover(tm) 4.02 and the LanRover Access
Switch 4.3.2, or
[PhoneGroup*]
PPPDefaultAuthProto=
for the LanRover Access Switch 4.5 and above.
The value that is set will be a hexadecimal value which corresponds to the following protocols:
Old SPAP (used with early NetModem) = 0xC123
SPAP version 3 = 0xC027
CHAP = 0xC223
PAP = 0xC023
If the value is not set, it will default to SPAP version 3.
Related Articles
RSA MFA Agent for Windows logs a warning that "System cannot access location data for this computer" 35Number of Views Supervisor does not update for new users in RSA Identity Governance & Lifecycle 60Number of Views Misleading Unsuccessful Authentication Display 102Number of Views Add access unsuccessful due to PS CR behavior in RSA Identity Governance & Lifecycle 65Number of Views How to stack a Unix authentication followed by SecurID prompt with the RSA Authentication Agent for PAM for SSH and Telnet… 693Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Manual synchronization introduced in RSA Authentication Manager 8.2 Service Pack 1 patch 6 Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?