Installation of ACE/Agent v1.2 for Netscape fails with invalid web server root path.
Originally Published: 2000-06-09
Article Number
Applies To
RSA ACE/Agent for Windows
Netscape Enterprise Server 3.6
RSA ACE/Agent 1.2 for Netscape
Issue
Error: "Invalid web server root path. Configuration directory cannot be found."
During the installation process, the user is prompted for the location of a 'valid web server root path'. After typing in (or browsing to) a valid location, the following error occurs: "Invalid web server root path. Configuration directory cannot be found."
Cause
<Object=default>
However, the following line is found:
<Object="default">
Resolution
2. Remove the quote symbols from this particular line.
3. Save the file.
This will allow the installation of the ACE/Agent to continue.
Removing the quotes causes no damage to the configuration file. Both formats are valid syntax.
Related Articles
Installation of ACE/Agent v1.2 for Netscape without PREFS_JS_DEFAULT_ACCEPT_LANGUAGES error 7Number of Views RSA Identity Governance & Lifecycle installation fails with the following error: <install directory path>/staging/deploy/… 726Number of Views Microsoft’s Internet Information Server must be installed prior to starting the RSA Authentication Agent for Web for IIS i… 113Number of Views RSA Identity Governance and Lifecycle7.0.2 installation with remote database fails with "Invalid Username/Password" in the… 201Number of Views Certificate missing from the trusted root certificates during installation of RSA Authentication 7.4 Agent for Windows 610Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records Unable to login to RSA Authentication Manager Security Console as super admin RSA Authentication Manager 8.9 Release Notes (January 2026) How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Connection fails to Cloud Authentication Service when connecting through a proxy server from RSA Authentication Manager to…
Don't see what you're looking for?