After patching a Request Could Not be Handled error appears when pressing Edit Log Settings for Connectors in RSA Governance & Lifecycle
17 days ago
Originally Published: 2026-03-31
Article Number
000073888
Applies To

This is an issue in the following versions:

  • RSA Governance & Lifecycle 8.0.0 P07, 8.0.0 P08, and 8.0.0 P09 
Issue

After patching RSA Governance & Lifecyle 8.0.0 P02 (full installer) to any of the above patches, clicking the Edit Log Settings button for some Connectors may give a Request Could Not be Handled error in the GUI.

Upon clicking the Edit Log Settings > Right click > Inspect > Console, shows the below error:

Uncaught TypeError: Cannot read properties of undefined (reading '_babelPolyfill')
at 306.13 (vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:1277:11)
at i (vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:495:9)
at e (vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:496:123)
at vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:497:13
306.13 @ vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:1277
i @ vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:495
e @ vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:496
(anonymous) @ vendor.js?v=432079bf-28f6-46e4-8cf2-c43c370629ea:497Understand this error

 The aveksaServer.log shows the following stacktrace:

2/05/2026 12:28:39.366 ERROR (default task-8049) [com.aveksa.gui.core.MainManager]
java.lang.NullPointerException: null
at com.aveksa.server.afx.log.ConnectorLogSettingDAO.getQuickPickCategories(ConnectorLogSettingDAO.java:185) ~[server.jar:?]
at main.java.com.aveksa.afx.ui.pages.connector.detail.ConnectorLogSettingsDialogView.printQuickCategorySelection(ConnectorLogSettingsDialogView.java:164) ~[AFXPlugIn.jar:?]
at main.java.com.aveksa.afx.ui.pages.connector.detail.ConnectorLogSettingsDialogView.printCategorySelection(ConnectorLogSettingsDialogView.java:154) ~[AFXPlugIn.jar:?]
at main.java.com.aveksa.afx.ui.pages.connector.detail.ConnectorLogSettingsDialogView.printCategoryLoggingSection(ConnectorLogSettingsDialogView.java:136) ~[AFXPlugIn.jar:?]
at main.java.com.aveksa.afx.ui.pages.connector.detail.ConnectorLogSettingsDialogView.printPrimarySections(ConnectorLogSettingsDialogView.java:94) ~[AFXPlugIn.jar:?]
at main.java.com.aveksa.afx.ui.pages.connector.detail.ConnectorLogSettingsDialogView.printContent(ConnectorLogSettingsDialogView.java:78) ~[AFXPlugIn.jar:?]
at com.aveksa.gui.pages.base.view.DialogPageView.makeContent(DialogPageView.java:129) ~[classes:?]
at com.aveksa.gui.pages.base.view.DialogPageView.handleRequest(DialogPageView.java:29) ~[classes:?]
at com.aveksa.gui.pages.base.data.PageData.drawView(PageData.java:155) ~[classes:?]
at com.aveksa.gui.pages.base.data.PageData.drawView(PageData.java:144) ~[classes:?]
at com.aveksa.gui.pages.base.data.PageData.handleRequest(PageData.java:130) ~[classes:?]
at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:69) ~[classes:?]
at main.java.com.aveksa.afx.ui.pages.connector.detail.ConnectorLogSettingsDialogData.handleRequest(ConnectorLogSettingsDialogData.java:143) ~[AFXPlugIn.jar:?]
at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:620) ~[classes:?]
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:339) ~[classes:?]
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:270) ~[classes:?]
at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:261) ~[classes:?]
at com.aveksa.gui.core.MainManager.doGet(MainManager.java:125) ~[classes:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:503) ~[jboss-servlet-api_4.0_spec-2.0.0.Final.jar!/:2.0.0.Final]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:590) ~[jboss-servlet-api_4.0_spec-2.0.0.Final.jar!/:2.0.0.Final]
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.core.filters.RefererValidationFilter.doFilter(RefererValidationFilter.java:89) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:99) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.util.security.CSPFilter.doFilter(CSPFilter.java:79) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:68) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) ~[?:?]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.RedirectDirHandler.handleRequest(RedirectDirHandler.java:68) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:117) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) ~[?:?]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71) ~[?:?]
at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:141) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52) ~[?:?]
at org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68) ~[?:?]
at io.undertow.servlet.handlers.SendErrorPageHandler.handleRequest(SendErrorPageHandler.java:52) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:269) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:78) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:133) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:130) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:78) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:105) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_452]
at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:102) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.Connectors.executeRootHandler(Connectors.java:387) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:841) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) ~[jboss-cli-client.jar:16.0.1.Final]
at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990) ~[jboss-cli-client.jar:16.0.1.Final]
at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486) ~[jboss-cli-client.jar:16.0.1.Final]
at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377) ~[jboss-cli-client.jar:16.0.1.Final]
at org.xnio.XnioWorker$WorkerThreadFactory$1$1.run(XnioWorker.java:1280) ~[jboss-cli-client.jar:16.0.1.Final]
at java.lang.Thread.run(Thread.java:750) ~[?:1.8.0_452]
02/05/2026 12:28:39.368 ERROR (default task-8049) [com.aveksa.gui.core.MainManager] 8.200.136.17 invalid request: https://igl-hostname:8443/aveksa/main?Oid=1&ReqType=Dialog&ObjectClass=com.aveksa.afx.ui.objects.GuiConnector&PageID=ConnectorLogSettingsDialogData&Action=Content

 

Cause

The GROUP_TYPE field is not populated in the metadata for the affected connectors during the migration/patching process. The log list dropdown is generated using the GROUP_TYPE field, and since this value is null, it throws a null pointer exception.  As of writing this article, the cause for the GROUP_TYPE field to get null value for affected connectors is unknown.

Resolution

If the following query shows 1 or more records in the results, please contact RSA Technical Support for a set of SQL update statements to fix this issue for the affected connectors:

select * from avuser.t_av_afx_connector_type where GROUP_TYPE is null and DELETED = 'FALSE';
Workaround

Creating a new Connector from scratch fixes this issue.