Attribute Change Rule not generating Change Requests in SecurID Governance & Lifecycle
Last Modified: 2023-10-06
Article Number
Applies To
RSA Identity Governance & Lifecycle 7.2.1, 7.5.0
SecurID Governance & Lifecycle 7.5.2
Issue
Attribute Change Rule is detecting users as having changed but no Change Request is created to remove or add users to the role.
The Attribute Change Rule shows the following message indicating that the Rule was run correctly:
Number of existing users whose attributes changed: xx
The following message is logged in aveksaServer.log file:
05/25/2021 03:13:09.780 ERROR (Exec Task Consumer#0 - Sequence) [com.aveksa.server.core.rule.RuleServiceUtil] Error method=Action com.aveksa.server.core.rule.action.changerequest.ChangeRequestAction@3f8943e com.aveksa.server.core.AdminServiceException: java.lang.IllegalArgumentException: Comparison method violates its general contract!
Cause
This is a known issue in the following versions. The issue was caused by a problem with the way entitlements for application roles were sorted.
- RSA Identity Governance & Lifecycle 7.2.1
- RSA Identity Governance & Lifecycle 7.5.0
- SecurID Governance & Lifecycle 7.5.2
Resolution
- RSA Identity Governance & Lifecycle 7.2.1 P08
- RSA Identity Governance & Lifecycle 7.5.0 P05
- SecurID Governance & Lifecycle 7.5.2 P01
Related Articles
RSA Identity Governance and Lifecycle Attribute change rule not detecting changes in terminated users 90Number of Views Termination rule not generating a change request to disable the manually mapped accounts in RSA Identity Governance & Life… 43Number of Views UI shows duplicate entries for the same comment on Review Item Comments and History page in RSA Governance & Lifecycle 3Number of Views How to troubleshoot CT-KIP failures in Authentication Manager 8.x 181Number of Views Comments from a reassigned review Item are not displaying in email in RSA Via Lifecycle and Governance 30Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Manual synchronization introduced in RSA Authentication Manager 8.2 Service Pack 1 patch 6 Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?