Attribute Change Rule not generating Change Requests in SecurID Governance & Lifecycle
Article Number
Applies To
RSA Identity Governance & Lifecycle 7.2.1, 7.5.0
SecurID Governance & Lifecycle 7.5.2
Issue
Attribute Change Rule is detecting users as having changed but no Change Request is created to remove or add users to the role.
The Attribute Change Rule shows the following message indicating that the Rule was run correctly:
Number of existing users whose attributes changed: xx
The following message is logged in aveksaServer.log file:
05/25/2021 03:13:09.780 ERROR (Exec Task Consumer#0 - Sequence) [com.aveksa.server.core.rule.RuleServiceUtil] Error method=Action com.aveksa.server.core.rule.action.changerequest.ChangeRequestAction@3f8943e com.aveksa.server.core.AdminServiceException: java.lang.IllegalArgumentException: Comparison method violates its general contract!
Cause
This is a known issue in the following versions. The issue was caused by a problem with the way entitlements for application roles were sorted.
- RSA Identity Governance & Lifecycle 7.2.1
- RSA Identity Governance & Lifecycle 7.5.0
- SecurID Governance & Lifecycle 7.5.2
Resolution
- RSA Identity Governance & Lifecycle 7.2.1 P08
- RSA Identity Governance & Lifecycle 7.5.0 P05
- SecurID Governance & Lifecycle 7.5.2 P01
Related Articles
Attribute change Rule failing with error ORA-54017 in RSA Identity Governance & Lifecycle 46Number of Views RSA Identity Governance and Lifecycle Provisioning -Termination rule is not generating change requests to revoke entitlements 81Number of Views RSA Identity Governance & Lifecycle Attribute Change Rule for Managed Attributes with argument "Set to old value of" does … 52Number of Views RSA Identity Governance and Lifecycle Attribute change rule not detecting changes in terminated users 90Number of Views '-bash: /usr/sbin/sesh: No such file or directory' error when starting RSA Identity Governance & Lifecycle 87Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?